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Do I have to pay admission to the Getty Villa?
No. Admission to the Getty Villa is free. However, an advance, timed ticket is required to enter the site. Please call (310) 440-7300 or book tickets online. There is also a parking fee for cars and motorcycles. Parking is $15 per car or motorcycle. It is FREE after 5:00 p.m. for all evening public programming.
How do I get a ticket to the Getty Villa?
Admission to the Getty Villa is always free; an advance, timed ticket is required.
Tickets can be obtained online or by phone at (310) 440-7300. Book your tickets online here.
Groups of 15 people or more must make a group reservation; please see tips for groups for details.
I ordered tickets online. How will I get my tickets?
When you order Villa tickets online, you will receive two e-mails: first a confirmation e-mail from Museum Ticketing Network with the subject line "Museum Ticketing Network," and then an e-mail from the Getty with the subject line "Your Tickets to the Getty." This second e-mail contains your ticket(s) as a PDF attachment. You must print these bar-coded tickets and bring them to the Getty Villa in order to gain admittance.
How do I print my tickets?
You must print your tickets in order to use them. Open the e-mail that contains your tickets. Locate the PDF attachment, open it in Adobe® Reader®, and print it in full.
If you cannot open the PDF attachment, you probably need Adobe Reader software. Download the latest version of Reader for free from Adobe's Web site.
Windows users: if you can open the PDF but cannot print it, try checking the "Print as image" box at the top right of the screen that appears after you select the "Print" command. If you still cannot print, try printing your tickets from another computer or on a different printer.
For technical assistance, please contact Ticketmaster by phone at (866) 512-6326 or by e-mail at tmvistacustomer@mailca.custhelp.com.
I already booked tickets to the Getty Villa but no longer have the e-mail with the tickets. What do I do?
Access your Museumtix account here, then do the following:
• Click on "Order History" at the top right
• Click the number that corresponds to your Getty Villa order
• Click the "resend ticket" button.
Your tickets will be sent to you at the e-mail address specified in your Museumtix account.
I ordered print-at-home tickets to the Getty Villa, but never received an e-mail with the tickets. What happened?
Your e-mail provider may have blocked the e-mail, thinking it was spam. Follow your provider's procedures for retrieving possible spam. Such e-mails are often stored in a "Junk," "Bulk," or "Spam" folder.
Are same-day tickets available for the Getty Villa?
Visitors cannot be admitted without a ticket. Same-day tickets are sometimes available online. Check ticket availability here.
Is there a waiting list for Getty Villa tickets?
No. Ticket availability is updated weekly for a two-month period. Same-day tickets may also become available online without advance notice. Please call (310) 440-7300 or check ticket availability here.
Are tickets available at the Getty Villa for future dates?
Yes. Ticket availability is updated weekly for a two-month period. Same-day tickets may also become available online without advance notice. Check ticket availability here.
Visitors already at the Villa, who have entered the site with a ticket, will also have the opportunity to obtain future visit tickets, if available.
I have tickets to an evening event at the Getty Villa. How early can I arrive?
For lectures and theater events beginning at 8:00 p.m., you may arrive beginning at 7:00 p.m.
How is parking provided at the Getty Villa?
Your ticket includes an on-site parking reservation. Parking is $15 per car or motorcycle, but FREE for all evening public programming held after 5:00 p.m.
No walk-ins are permitted except for those arriving by public transportation. Passengers must have their Villa admission ticket hole-punched by the driver before exiting the bus in order to enter the Villa.
Do I have to pay to park at the Getty Villa?
Yes. While tickets to the Getty Villa are free, there is a parking fee. Parking is $15 per car or motorcycle. It is FREE after 5:00 p.m. for all evening public programming, including theater, music, film, lectures, and other special programs.
Is there parking in the neighborhoods surrounding the Getty Villa?
Visitors to the Getty Villa are not permitted to park in the neighborhoods surrounding the Getty Villa. Your ticket includes an on-site parking reservation. Parking is $15 per car or motorcycle.
No walk-ins are permitted except for those arriving by public transportation. Passengers must have their Villa admission ticket hole-punched by the driver before exiting the bus in order to enter the Villa.
I've got an oversized vehicle. Can I park at the Getty Villa?
Parking is available for vehicles up to 6'10" and of standard car length and width. There is no parking for RVs, motor homes, limousines, and other larger vehicles.
What are my public transportation options?
Metro Bus 534 stops at Coastline Drive and Pacific Coast Highway directly across from the Getty Villa entrance. To find the route that is best for you, call (800) COMMUTE or (800) 252-9040 (TDD) or use the Trip Planner on www.metro.net, the Web site of the Los Angeles County Metropolitan Transportation Authority.
Passengers exiting at PCH (Pacific Coast Highway) and Coastline Drive to visit the Getty Villa must have their Villa admission ticket hole-punched by the driver before exiting the bus in order to enter the Villa.
Can I just be dropped off?
Yes, as long as you have an advance, timed ticket and you are dropped off inside the entrance gate from a vehicle of nine passengers or fewer. Security officers or Visitor Services staff at the Getty Villa entrance gate will direct you to the drop-off area.
No walk-ins are permitted except for those arriving by public transportation. Passengers must have their Villa admission ticket hole-punched by the driver before exiting the bus in order to enter the Villa.
Can groups visit the Getty Villa?
Yes, groups are welcome at the Getty Villa! Please see tips for groups for information on reservations, parking, dining options, and free tours and activities for groups.
To learn about programs for K–12 school groups, see tips for teachers.
Is photography allowed at the Getty Villa?
Handheld and video cameras using existing light are welcome in the permanent collection galleries. Please check at the entrance of the changing exhibitions for any restrictions in those galleries. Flash photography, tripods, and monopods are not permitted.
Any commercial or other unauthorized use of any transmission, picture, film/type, writing, drawing, or other depiction or description of any Getty name, mark, or logo is prohibited without prior specific written approval of the J. Paul Getty Trust. Please call the Communications Department at (310) 440-7300 for more information.
The Getty may photograph, film, or videotape visitors for educational and promotional purposes. Use of a ticket is implied consent for the use of the holder's likeness, voice, or video image for marketing purposes.
Is there cell phone service at the Getty Villa?
Only for some visitors. Because the Getty Villa is located in a canyon, most mobile devices do not receive a signal. If you plan to meet others at the Getty Villa, we recommend that you agree on a meeting place and time in advance. The Outdoor Classical Theater (the large open-air theater outside the Museum Main Entrance) is an ideal place to meet.
Is there wireless Internet service at the Getty Villa?
Not at this time.
Are pets allowed at the Getty Villa?
Pets are not allowed on the Getty Villa site. Assistive animals, such as guide dogs for the blind, are permitted.
Can I bring alcoholic beverages to the Getty Villa?
Alcohol may not be brought onto the premises. However, beer and wine are available for purchase on site.
My question isn't answered here. Who can I contact?
Visitor Services staff are ready to help with any questions you may have at (310) 440-7300.
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Frequently Asked Questions
