FAQs

Admission and Tickets


Is the Getty Villa free?

Yes. Admission is free, but you must get a timed-entry ticket before you visit. Get free tickets to the Getty Villa online or call (310) 440-7300.

While admission is free, on-site parking is $15 per car or motorcycle; $10 after 3 p.m.

You cannot park anywhere other than the Getty Villa as a condition of the Conditional Use Permit issued by the City of Los Angeles. Walk-in visitors are not allowed unless you take the bus and the bus driver hole-punches your Villa ticket.

How do I get tickets to the Getty Villa?

Get free tickets online or call (310) 440-7300.

I ordered tickets online. How will I get my tickets?

You will receive a confirmation e-mail from the Getty with the subject line "Your Tickets to the Getty." This e-mail contains your ticket(s) as a PDF attachment. Print the tickets and bring them with you to the Villa to be admitted.

If you can’t print your tickets, please bring the confirmation number included in the ticket confirmation e-mail, or you can show the PDF of your tickets on your smart phone.

How do I print my tickets?

Open the e-mail you received from the Getty with the subject line "Your Tickets to the Getty." Find the PDF attachment in the e-mail message, open it in Adobe® Reader®, and print it in full.

If you cannot open the PDF attachment, you probably need Adobe Reader software. Download the latest version of Reader for free from Adobe's website.

Windows users: if you can open the PDF but cannot print it, try checking the "Print as image" box at the top right of the screen that appears after you select the "Print" command. If you still cannot print, try printing your tickets from another computer or on a different printer.

For technical assistance, please call (310) 440-7300 or by e-mail visitorservices@getty.edu.

If you can’t print your tickets, please bring the confirmation number included in the ticket confirmation e-mail, or you can show the PDF of your tickets on your smart phone.

I booked tickets to the Getty Villa but lost the e-mail with the tickets. What do I do?

Please call (310) 440-7300 or e-mail visitorservices@getty.edu.

I ordered print-at-home tickets to the Getty Villa, but never received an e-mail with the tickets. What do I do?

Your e-mail provider may have thought the e-mail was spam and blocked it from being delivered to your inbox. Follow your e-mail provider's instructions for retrieving possible spam. Such e-mails are often stored in a "Junk," "Bulk," or "Spam" folder.

Are same-day tickets available for the Getty Villa?

Sometimes. Check ticket availability online or call (310) 440-7300.

Is there a waiting list for Getty Villa tickets?

No.

Are tickets available at the Getty Villa for future dates?

Yes. Tickets are available up to two months ahead. Check ticket availability online or call (310) 440-7300.

I have tickets to an evening event at the Getty Villa. How early can I arrive?

With your program ticket, you may arrive up to one hour before your program is scheduled to start.

Parking and Transportation


Is parking free at the Getty Villa?

No. Parking is $15 per car or motorcycle; $10 after 3 p.m.

On-site parking is available for all ticket holders on the day of their scheduled visit.

If you drive to the Getty Villa, you must park on-site. Visitors are not permitted to park anywhere other than the Getty Villa as a condition of the Conditional Use Permit issued by the City of Los Angeles. Walk-in visitors are not allowed unless you take the bus and the bus driver hole-punches your Villa ticket.

Is there street parking near the Getty Villa?

No. Visitors to the Getty Villa are not permitted to park anywhere other than the Getty Villa as a condition of the Conditional Use Permit issued by the City of Los Angeles. Walk-in visitors are not allowed unless you take the bus and the bus driver hole-punches your Villa ticket.

I've got an oversized vehicle. Can I park at the Getty Villa?

Parking is available for vehicles up to 6'10" and of standard car length and width. There is no parking for RVs, motor homes, limousines, and other larger vehicles.

Can I take public transportation to the Getty Villa?

Yes. Metro bus line 534 stops at Pacific Coast Highway and Coastline Drive, directly across from the Getty Villa entrance.

Have the bus driver hole-punch your Villa ticket before exiting the bus in order to enter the Villa. You will not be able to enter the Villa without showing your hole-punched ticket.

Get complete route information from the Los Angeles County Metropolitan Transportation Authority (METRO): 323-GO-METRO (323-466-3876), or use the METRO Trip Planner (opens in new window).

Can I be dropped off at the Getty Villa?

If you have a ticket to the Getty Villa, you may be dropped off inside the entrance gate from a standard-size vehicle. Staff at the Getty Villa entrance gate will direct you to the drop-off area.

If you take a taxi, Lyft, or Uber, ask your driver to turn into the Getty Villa entrance. Walk-in visitors are not allowed unless you take the bus and the bus driver hole-punches your Villa ticket.

Alcoholic Beverages


Can I bring alcoholic beverages to the Getty Villa?

No. You can’t bring alcohol onto the premises. But, the cafe sells beer and wine.

Foreign-language Offerings


Do you have materials or services available for visitors who do not speak English?

For Spanish speakers, the GettyGuide multimedia player includes a tour of highlights of the collection at the Getty Villa and a family tour in Spanish. Check out an iPod touch, free of charge, at the GettyGuide Desk on the first floor of the Museum. A photo ID is required.

A print map and guide to the Getty Villa is available in Chinese (Traditional), English, French, German, Italian, Japanese, Korean, Spanish, and Russian.

Group Visits


Can groups visit the Getty Villa?

Yes. If your group includes more than 15 people, you must make a group reservation.

We also have programs for K–12 school groups.

Cell Phone and Wi-Fi


Is there cell phone service at the Getty Villa?

The Getty Villa is located in a canyon, so some mobile devices do not receive a signal. If you plan to meet others at the Getty Villa, we recommend that you agree on a meeting place and time before you arrive. The Outdoor Classical Theater (the open-air theater outside the Museum entrance) is a good place to meet.

Does the Getty Villa have Wi-Fi?

Yes. You can connect to the free wireless network GettyLink at public outdoor areas, and in some galleries. Signal strength varies with location.

Photography and Video


Can I take photos at the Getty Villa?

Handheld cameras, video cameras, and camera phones are welcome in all public outdoor spaces as well as in the permanent collection galleries, subject to the following:

  • Photographs and videos are for personal use only and may not be sold.
  • Professional shoots, including wedding, engagement, maternity, and modeling, are not permitted.
  • Natural light only; no flash or other supplemental light.
  • Selfie sticks are welcome in public outdoor spaces only. To protect the art and for the safety and enjoyment of all visitors, selfie sticks are not allowed inside.
  • Tripods, monopods, handheld microphones, and other external equipment are not permitted.
  • A safe distance must be maintained from all artwork, cases, platforms, and pedestals. Cameras must be kept a minimum of 18 inches away from artwork and may never be held over an artwork.

Some works of art in the permanent galleries may be restricted; please do not photograph or videotape any work with this symbol:

No Photography Icon

Photography and video of artworks on loan for changing exhibitions are sometimes prohibited by lenders. Please check at the entrances of changing exhibitions for any restrictions in those galleries. Where permitted, photography and video are subject to the same conditions described above.

Outdoor sculptures and works of art displayed in the galleries may also be protected by copyright law.

See the full photography and video policy.

Smoking


Is smoking allowed at the Getty Villa?

As of January 1, 2019, smoking will not be allowed anywhere at the Getty Center or Getty Villa, including parking garages, arrival areas, and adjacent bus stops. This includes cigars, pipes, cigarettes, electronic cigarettes, vapor cigarettes, chewing tobacco, tobacco-related product or any controlled substance.

Animals


Can I bring my pet to the Getty Villa?

No. Pets are not allowed on the Getty Villa site.

Service animals, such as guide dogs for the blind, are permitted.

Bags, Coat Check, and Umbrellas


Can I check bags or luggage at the Getty Villa?

Yes. Backpacks, umbrellas, bags, purses, and packages larger than 11 x 17 x 8 inches must be checked at the Coat Check in the Entry Pavilion.

All bags may be subject to security inspection. Hazardous materials (e.g., pepper spray) and weapons of any kind are prohibited and cannot be checked.

Does the Getty Villa really provide umbrellas for visitors?

Yes. On rainy days, or when the summer sun gets too intense, umbrellas are available for your use while visiting the site. Pick one up and drop it off from bins near the Museum entrance.

Other Questions


My question isn't answered here. Who can I contact?

Visitor Services staff are ready to help with any questions you may have. Please call (310) 440-7300 or e-mail visitorservices@getty.edu.