Accessibility

The Getty Center is ADA accessible to all visitors.

Service Animals

Service animals, such as guide dogs for the blind, are welcome at the Getty Center.

Seating and Resting Areas

Seating can be found throughout the site, including at the:

  • Lower Tram Station
  • Upper Tram Station
  • Museum Entrance Hall
  • Museum Courtyard
  • Central Garden
  • Museum Gallery Pavilions
  • Family Restroom in the Museum's South Pavilion

For People Who Are Blind or Partially Sighted

Visual Descriptions Audio Tour

Available on GettyGuide® multimedia players, a visual descriptions audio tour offers detailed descriptions of selected works on display at the Center.

GettyGuide multimedia players are available free of charge inside the Museum Entrance Hall.

Indoor Lighting

Lighting may be dimmed in galleries that contain photographs, manuscripts, and drawings to protect the art.

For People Who Are Deaf or Hard of Hearing

Assisted Listening Devices

Free assisted listening devices (ALDs) are available for all tours, and for the Orientation Theater. Each ALD has one ear piece, which slips around the ear, and a clip that can be attached to clothing.

Induction Neck Loops

Free induction neck loops, which work with hearing aids that have a T-coil switch, are available free of charge at the GettyGuide Desk as well as most event venues.

Infrared Sound Enhancement
 

The Harold M. Williams Auditorium and the Museum Lecture Hall are equipped with infrared sound enhancement systems.

Open Captioning
 

Open captioning in English is provided in the orientation film shown in the Orientation Theater in the Museum Entrance Hall.

Sign Language Interpretation
 

Sign language interpretation is available on request.

Requests must be made 14 days before your visit by contacting Visitor Services at TTY (310) 440-7305, (310) 440-7300, or by e-mail at visitorservices@getty.edu.

Text Transcriptions of Audio Tours

Text transcriptions of audio tours are available on tablet devices at the GettyGuide Desk.

Telephones

All payphone banks have amplified volume. TTY public telephones can be found in the:

  • Museum Entrance Hall, by the Coat Check Room
  • Next to the Museum Lecture Hall
  • Outside the Cafe entrance

For People Using Mobility Aids

Accessible Parking
 

Accessible parking spaces are located on the entry level of the parking structure, and are available on a first-come, first-served basis.

A computer-operated tram from the parking structure to the top of the hill is accessible for visitors using wheelchairs. If using a wheelchair, please board only in an end car. To reach the tram, take the elevator in the parking structure up to level T1. The tram station is approximately 20 level feet from the elevator doors.

Standard Wheelchairs

Standard wheelchairs are available for free at the Lower Tram Station above the parking structure and at the Coat Check Room in the Museum Entrance Hall.

Wheelchair Seating

Front- and rear-row seating for people using wheelchairs is available in the Harold M. Williams Auditorium and the Museum Lecture Hall. Please arrive early to reach this area before a program begins. Visitor Services staff will be available to assist you.

Accessible Facilities
 

Accessible facilities are available in all public restrooms at the Getty Center.

Family restrooms, located in the Museum’s South Pavilion, include private facilities in which a companion may be assisted.

Elevators
 

Elevators are available throughout the site, including:

  • In the Parking Structure
  • From the Tram Arrival Plaza to the Museum Plaza level (approximately 60 level feet from the Museum Entrance Hall)
  • From the Museum Entrance Hall to the second floor of the North Pavilion
  • From the Museum Courtyard to the Central Garden and the Exhibitions Pavilion
  • In the Museum gallery pavilions