FAQs

My question isn't answered here. Who can I contact?
Visitor Services staff are ready to help with any questions you may have at (310) 440-7300.

Admission

Do I have to pay admission to the Getty Center?

No. Admission to the Getty Center is free, no ticket or reservation required. However, there is a parking fee of $15 per car, and $10 after 3:00 p.m.

Cell Phone and Wireless Service

Is there cell phone service at the Getty Center?

Yes. Reception can be spotty, however. If you plan to meet others at the Getty Center, we recommend that you agree on a meeting place and time in advance in case cell service is unavailable. The Tram Arrival Plaza (near the Museum Entrance, at the top of the hill) is a convenient meeting point.

Is there wireless Internet service at the Getty Center?

Yes. There is free Wi-Fi available at some public seating areas of the Getty Center. Please note that signal strength varies with location. When you arrive, look for a wireless network named 'GettyLink.'

Parking and Transportation

Do I need a parking reservation to come to the Getty Center?

No. Parking reservations are neither required nor accepted at the Getty Center. Parking is based on availability. Get more details about parking and access.

Do I have to pay to park at the Getty Center?

Yes. While admission to the Getty Center is free, there is a parking fee. Parking is $15 per car or motorcycle, and $10 after 3:00 p.m. for the Getty Center's evening hours, and for all evening public programming, including music, film, lectures, and other special programs. Get more details about parking and access.

How do I pay for parking at the Getty Center?

Self-service pay stations make it convenient to pay for parking at the Getty Center. Take a ticket upon entering the parking structure, park your car, and then bring your ticket to any of the parking pay stations, or to the parking office at the tram departure station, to have it validated. All pay stations accept credit cards and many accept cash. You will need a validated ticket to exit the parking structure.

Find the stations by the elevators on every level of the parking structure, as well as behind the tram station at the top of the hill. Get details about parking and access.

If I make a reservation for an event or the restaurant, do I still need to pay for parking?

Yes. While admission to the Getty Center is free, there is a parking fee. Parking is $15 per car, and $10 after 3:00 p.m. for the Getty Center's evening hours, and for all evening public programming, including music, film, lectures, and other special programs. Get details about parking and access.

Is there parking in the neighborhoods surrounding the Getty Center?

Street parking in the neighborhoods is restricted.

I've got an oversized vehicle. Can I park at the Getty Center?

Parking is available for vehicles between 6'10" and 12'6" tall and of standard car length on level P1 of the parking structure. There is no parking for RVs, motor homes, limousines, and other larger vehicles.

I've got an electric car. Can I plug in?

Yes. Limited parking with plug-ins for electric vehicles is available on a first-come, first-served basis.

Can I ride my bicycle or motorcycle to the Getty Center?

Yes. Motorcycles are charged $15 for parking. Bicycles park at no cost. Groups of 15 or more motorcycles require a reservation (see Group Reservations).

What are my public transportation options?

Metro bus lines 734 and 234 stop at the Getty Center entrance, located at the intersection of Getty Center Drive and Sepulveda Boulevard. Metro Rapid Line 734 runs Monday–Friday, and Metro Local 234 runs weekends, holidays, early and late weekday hours. Passengers can connect to the Metro Expo Rail Line at the Expo/Sepulveda Station.

Get complete route information from the Los Angeles County Metropolitan Transportation Authority (METRO): 323-GO-METRO (323-466-3876), or use the METRO Trip Planner

Can I just be dropped off?

Yes. Passenger drop-offs are permitted from cars or vans of 15 passengers or less. For safety reasons, passengers should be dropped off in the designated area located outside of the main parking structure.

Group Visits

Can groups visit the Getty Center?

Yes, groups are welcome at the Getty Center! Please see Group Reservations for information on reservations, parking, dining options, and free tours for groups.

We also have programs for K-12 school groups and college students.

Photography and Video

Is photography allowed at the Getty Center?

Handheld cameras, video cameras, and camera phones are welcome in all public outdoor spaces as well as in the permanent collection galleries, subject to the following:

  • Photographs and videos are for personal use only and may not be sold.
  • Professional shoots, including wedding, engagement, and modeling, are not permitted.
  • Natural light only; no flash or other supplemental light.
  • Selfie sticks are welcome in public outdoor spaces only. To protect the art and for the safety and enjoyment of all visitors, selfie sticks are not allowed inside.
  • Tripods, monopods, handheld microphones, and other external equipment are not permitted.
  • A safe distance must be maintained from all artwork, cases, platforms, and pedestals. Cameras must be kept a minimum of 18 inches away from artwork and may never be held over an artwork.

Some works of art in the permanent galleries may be restricted; please do not photograph or videotape any work with this symbol:

No Photography Icon

Photography and video of artworks on loan for changing exhibitions are sometimes prohibited by lenders. Please check at the entrances of changing exhibitions for any restrictions in those galleries. Where permitted, photography and video are subject to the same conditions described above.

Outdoor sculptures and works of art displayed in the galleries may also be protected by copyright law.

See the full policy.

Foreign-language Offerings

Do you have foreign-language materials or services available for visitors who do not speak English?

The GettyGuide multimedia player includes a tour of highlights of the collection at the Getty Museum in Brazilian Portuguese, English, French, German, Italian, Japanese, Korean, Mandarin Chinese, Russian, and Spanish. Check out an iPod touch, free of charge, at the GettyGuide Desk in the Museum Entrance Hall. A photo ID is required.

The "Map & Guide," a printed guide to the Getty Center, is available in Chinese (Traditional), English, French, German, Italian, Japanese, Korean, Russian, and Spanish.

An Orientation Film about the Getty is available online in Spanish: El Getty - Película de Orientación (links to YouTube)

Animals

Are pets allowed at the Getty Center?

No. Pets are not allowed on the Getty Center grounds or in the parking areas. Assistive animals, such as guide dogs for the blind, are permitted.

Food and Drink

Can I bring alcoholic beverages to the Getty Center?

Alcohol may not be brought onto the premises. However, beer and wine are available for purchase on site.

Bags, Coat Check, and Umbrellas

Can I bring large bags and luggage to the Getty Center?

Yes. However, backpacks, umbrellas, bags, purses, and packages larger than 11 x 17 x 8 inches must be checked at the Coat and Parcel Check in the Museum Entrance Hall. Hazardous materials (e.g., pepper spray) and weapons of any kind are prohibited and cannot be checked. Please note that all bags may be subject to security inspection.

Does the Getty Center really provide umbrellas for visitors?

Yes! On rainy days, or when the summer sun gets too intense, umbrellas are available for your use while visiting the site. Pick one up from bins at the tram stations, and drop it off as you enter or leave the Museum.

Pokémon GO

Can I play Pokémon GO at the Getty Center?

Yes. There are eleven PokéStops and five Gyms on site. However, while we understand you gotta catch ‘em all, please do so with care for the safety of the art and respect for your fellow visitors. Please keep the following in mind when you visit the Getty Center:

  • Be aware of your surroundings.
  • Keep a minimum of 18 inches away from artwork.
  • Don’t stop in narrow public walkways or stairways for an extended period.
  • Don’t try to access restricted, staff-only locations.
Thank you for your cooperation.

  • Pay Once, Park Twice

    Get same-day parking at both the Getty Center and the Getty Villa for one $15 fee.

  • Take Transit, Save 10%

    Show your valid TAP card at The Getty Store and save 10% on your purchase.