Consensus Building, Negotiation, and Conflict Resolution for Heritage Place Management: Proceedings of a Workshop Organized by the Getty Conservation Institute, Los Angeles, California, 1–3 December 2009
Edited by David Myers, Stacie Nicole Smith, and Gail Ostergren

In their efforts to manage and conserve heritage places, heritage practitioners are often required to engage with a multiplicity of stakeholders and their frequently conflicting interests, values, and identities, as well as address clashes arising from cultural differences. In December 2009 the Getty Conservation Institute organized, with the assistance of the Consensus Building Institute, a workshop for an invited group of practitioners to explore the application of consensus building, negotiation, and conflict resolution concepts and strategies to the management of heritage places.

These proceedings present nine papers from the workshop, including background papers concerning relevant challenges in heritage place conservation and management and on dispute resolution and consensus building concepts and strategies. Case studies from diverse geographic and cultural contexts are presented, examining how practitioners dealt with a range of challenges, such as developing legislation, collaborating with multiple stakeholders, dealing with places significant to indigenous communities, addressing development and tourism pressures, and working with sites of conscience.

Also included are recommendations made by workshop participants for the development of guidelines for heritage practitioners working with stakeholders, the inclusion of methods for dealing with stakeholders in heritage training and educational curricula, and the creation of related didactic materials.

This free publication can be found at