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Change is permanent. Change can be opportunity, progress and growth. It can also mean instability, upheaval and disorientation. The management of change—a process for managing the people-side of change—is multifaceted. For organizations, change management is a balanced, structured approach to transitions that move an institution from its present state to a desired future.

By Jim Collins
Book abstract
(Link takes you to publisher's website.)


By Jim Collins
Article abstract (Link takes you to publisher's website.)


By John Kotter
Harvard Business Online abstract and ordering information (Link takes you to publisher's website.)


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