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Re: [teacherartexchange] Bureaucracy


From: Darren High (darren_high_at_TeacherArtExchange)
Date: Fri Jul 01 2005 - 22:03:16 PDT

I'm in Arkansas. Maybe we could have a pool where we
all chip in $5 and place a call to that office. The
first person who has their call taken or returned
would win the pot. Given the likely time it will take
for that to happen we can put the pot in a cd or bond.

Seriously though, it's very annoying. My questions
would take all of one minute to answer. I'm sure I'm
not the only one who calls that office with that
question so it would be helpful to brief the person
who answers the phone on some frequently asked
questions so people can get information in a timely

--- "" <>

> Darren High wrote:
> >I have spent the last four weeks trying to get
> specific
> >answers about matters from the Department of
> >Education. Each time I call I am told that I need
> to
> >speak to a specific individual. Apparently this is
> >the only person in the government who can answer my
> >questions. Each time I leave a message with my
> name
> >and number and I never get a return phone call.
> Ever.
> >
> Well, I can sympathize.... (Which state are you in,
> btw?) I went
> through something similar for a question that I
> thought would be easily
> (and quickly!) answered--with a yes or no answer!
> I got the same
> thing--leaving messages with no calls returned,
> leaving emails that got
> no response, trying to talk to someone else, only to
> be referred back to
> a particular individual, etc. etc.. And on top of
> that I had to go
> through one of the worse phone trees I've ever dealt
> with.
> In talking with someone else about this, I was told
> that our state's DOE
> was seriously understaffed, so I suppose that has
> something to do with it.
> I'm sorry I can't offer any suggestions or
> help--just understanding
> because I know how frustrating it is!
> --
> Sharon
> <>
> <>
> ---
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