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I know several of you are very well versed in ADA requirements and I hope
you might be able to help my coworker. She lives a senior citizens complex
and the building manager is being verbally abusive to those tenants who use
walkers and scooters. He has banned them from one of the two laundry rooms.
Even though the company just bought a bus with a lift, he will not allow
them to take their scooters on the bus. This is the only transportation many
have to the grocery store. He tell them they have to use the scooters
provided by the stores, but the number of tenants who need them out number
the scooters the stores provide. He threatens them if they try to take their
complaints to a higher level.
I called the city manager and his office gave me the address and phone
number for the federal DOJ's office on the ADA (civil rights division), and
the building manager here in the cactus is going to give us some state
information. I have suggested finding out who his supervisor is and filing a
complaint with them giving them 30 days to remedy the situations or
complaints will be filed with the feds and state of TX. I've also suggested
they file a complaint the Better Business Bureau. And if nothing else works
call the media in (the anchor for one local station is a docent that helps).
If you have any other suggestions please e-mail them to me off list at
Kimberly Herbert (kimberly)
San Angelo Museum of Fine Arts/Children's Art Museum
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