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My guess is that the PC tech people who work for the district are
clueless about Macs. Our district has both, I use a Mac, and found
myself teaching the tech who came to help me with something (he is a PC
pro). That does not excuse the lack of support for both platforms.
I am lucky to have many friends and acquaintances on the net and from
chats who know everything about Macs. When I need help, I ask them
first, then go to the district tech people if I cannot solve the
Kayenta Intermediate School