In a message dated 08/15/2006 7:48:42 AM Eastern Daylight Time,
Push it a little bit, sometimes it's just a matter of someone in the office
not wanting to be bothered !!
I absolutely do not use washable tempera !! YUCK !!
I agree with Christine- washable tempera- a NO NO! But, rather than pushing
someone in the office, I think you should take care of the exchange
yourself. Just call the customer service # and explain the situation. They will
give you a # for a UPS pick-up. Ask them to exchange the paint for the kind
you want. Maybe they made the mistake. If not, and there's a budget issue, I
would get less non-washable tempera in place of more of the washable, if
Susan on Long Island (who loves Sax brand tempera)